Due to the custom nature of our treatments and preparation costs associated with product and practitioner time, 24 hours notice is required if an appointment must be cancelled or rescheduled. If at least 24 hours is not given, you agree to pay a fee of $50 for facial/skin treatments, lash, and waxing appointments, or a $100 fee for medical treatments including acne treatments, anti-wrinkle (tox) treatments, dermal or lip filler, microneedling, laser, or chemical peels/enzyme treatments. If you are a monthly facial or laser membership client and do not give 24 hours notice before cancelling or rescheduling your appointment, the appropriate amount will be deducted from your client wallet available for use.